Your videos stay yours.

1. Privacy at a glance

FolderStream is designed around a private desktop library model. The core product experience is local-first: your original media stays on your own device or storage, and FolderStream does not run an online media catalogue for your personal collection.

2. What FolderStream accesses on your device

FolderStream may access folders and video files you choose to add so it can build and display a local library. Based on the current website and product documentation, this may include information such as file names, folder or drive locations, thumbnails, cover imagery, playback information, and supported organisation details tied to the library you create.

FolderStream works with folders you select. This policy does not treat the app as scanning unrelated folders in the background.

3. Your video files

Your original videos remain on your computer, external drives, or other storage you connect. FolderStream does not upload your personal video library to FolderStream-controlled cloud storage.

FolderStream does not claim ownership of your media and does not provide or sell access to your personal video files.

4. Local library and organisation data

FolderStream stores supported library and organisation information locally with the desktop app. Current website and product documentation describe this broadly as supported library information, including items such as favourites, tags, playlists, custom titles, cover art, thumbnails, watch progress, watch status, settings, and library configuration.

Backup & Restore exports supported FolderStream organisation and library information. A FolderStream backup does not automatically include your original video files.

FolderStream backup files may contain information about your library organisation, so store them somewhere you trust.

5. What FolderStream does not collect

Based on the current website project files, FolderStream does not currently include website analytics scripts, advertising trackers, tracking pixels, or embedded ad technology on this website.

FolderStream also does not upload your personal video library as part of the normal desktop library experience.

6. Purchases and Lemon Squeezy

FolderStream Pro purchases are processed through Lemon Squeezy, which acts as merchant of record.

Lemon Squeezy and its payment infrastructure may process information necessary for checkout, payment handling, fraud prevention, taxes, receipts, refunds, disputes, and chargebacks. This may include a purchaser email address, billing information, payment information, and transaction details.

Payment information is handled through Lemon Squeezy and its payment infrastructure. This privacy page does not describe FolderStream as storing full payment card numbers.

7. Licence activation and validation

FolderStream Pro licence activation and validation may contact Lemon Squeezy to confirm a valid licence key and activation status.

If Pro licence activation or validation is enabled, limited information may be sent online to verify the licence, such as a licence key, product or variant identification, installation identification, activation status, and validation timing. This does not mean your personal video files are uploaded for licence verification.

This page does not go into the technical details of how licence checking works, because those details are not confirmed here.

8. Support emails

If you contact FolderStream Support at support@localstream.co.nz, FolderStream may receive your email address, your name if included by your email account or message, the contents of your message, screenshots you choose to send, and any other information you voluntarily provide about the issue.

Please do not send passwords, payment card numbers, unnecessary licence secrets, or private video files unless you clearly understand why they are needed and choose to provide them.

9. Website data, cookies and analytics

Based on the current website project files, the FolderStream website does not currently include analytics scripts, advertising trackers, third-party font services, or embedded video platforms.

This page does not make the broader claim that no technical data is ever processed online. Like most websites, routine hosting and network delivery may involve standard technical request information handled by the hosting layer.

Because the current project does not show a dedicated analytics or advertising setup, this site does not currently present itself as using behaviour-tracking or advertising cookies of its own.

10. Third-party service providers

Based on the current project and deployment setup, FolderStream may rely on third-party providers including:

• Lemon Squeezy for payment processing, merchant-of-record functions, refunds, and related commercial processing where Pro purchases are offered.
• GitHub Pages for website hosting and delivery of the FolderStream website.

These providers may process limited information needed to provide their services.

11. International processing

Some service providers may process information outside New Zealand. Where required, FolderStream aims to take reasonable steps to use providers that handle personal information appropriately for the services they provide.

12. How information is used

Personal information handled through limited online services may be used for purposes such as processing purchases, issuing or refunding licences, supporting licence activation and validation, responding to support requests, handling customer enquiries, preventing fraud, maintaining security, and meeting legal obligations.

13. Data retention

Local library and organisation data generally remains on your device unless you remove it, replace it, clear it, or uninstall FolderStream according to the product’s actual behaviour.

Purchase information may be retained by Lemon Squeezy according to its legal and operational obligations. Support emails may be retained as reasonably necessary to handle support requests, keep records, and resolve related issues.

Information should not be kept longer than reasonably necessary for its purpose, subject to legal requirements.

14. Security

FolderStream aims to take reasonable steps to protect information handled through its website, support, and commercial services. Keeping original media local can reduce exposure compared with uploading an entire personal video library to a cloud media service.

No system can promise absolute security, so this policy does not claim that any service is perfectly secure.

15. Access and correction

If you want to ask about personal information FolderStream holds about you, or request correction where applicable, contact FolderStream Support at support@localstream.co.nz.

16. Children / minors

FolderStream is a general-purpose desktop application and website and is not specifically designed as a service for children.

17. Changes to this policy

This Privacy Policy may be updated as FolderStream, its website, or its supporting services change. Material changes should be reflected on the website.

18. Contact

FolderStream Support
support@localstream.co.nz
folderstream.co.nz

19. Last updated

Last updated: 1 September 2026